HomeConsultingAssessmentBusiness audit

Consulting · Audit

Auditing your digital business

Is your company using digital to win clients and sell, or is it merely “on the internet”? We analyse your acquisition and sales model end to end — how clients arrive, what happens to them and where they are lost — and tell you what is going wrong and what to change in order to grow.

  • Your whole funnel, from visit to sale
  • Where clients are lost
  • What to change in order to grow
  • A business view, not just a marketing one

Request your business audit

We analyse your digital acquisition and sales model. No commitment.

    Quick answer

    The digital business audit analyses your company's acquisition and sales model end to end: where your clients come from, how you convert them and where you lose them. Unlike an audit of marketing alone or of the website alone, it looks at the whole business and delivers a plan to win more clients and sell more, prioritised by impact.

    You sell, but you are not quite sure why (or how to grow)

    Many industrial SMEs turn over on the strength of recommendation and veteran sales reps, with no clear acquisition system. It works… until you have to grow or a more digital competitor turns up.

    The problem is that, without understanding how clients arrive and how they are lost, it is impossible to improve deliberately.

    The business audit draws the whole journey and shows where the money is leaking away and how to recover it.

    What the business audit is, and what it is not

    It means looking at your whole digital business, not just one piece. Three key ideas:

    • End to end. From how people find you to how you close the sale.
    • A business view. We talk about clients and sales, not just marketing metrics.
    • Aimed at growth. The goal is to win more clients and sell more, not just point out faults.

    How we audit your digital business

    1

    Acquisition

    Where your clients come from today.

    2

    Conversion

    What happens to the people who show interest.

    3

    Leaks

    Where and why clients are lost.

    4

    Growth plan

    What to change in order to win more clients and sell more.

    What you gain

    What you get from the business audit

    So you stop growing by luck and start growing by method.

    A clear funnel

    You understand how your clients arrive and how they are lost.

    Leaks detected

    You know where the business is slipping away.

    Growth plan

    Which levers to pull in order to sell more.

    Less dependence

    Acquisition that does not depend on word of mouth alone.

    Decisions with judgement

    You invest where it really adds something.

    Industrial vision

    We understand your buyer and your B2B cycle.

    What the business audit includes

    The full map of how your company wins and converts clients.

    Analysis of acquisition sources

    A map of the sales funnel

    Review of web and commercial conversion

    Detection of leakage points

    Dependence analysis (word of mouth, sales rep)

    Comparison with the sector's potential

    Prioritised growth opportunities

    Phased action plan

    How we work

    From the map of your business to a plan for growth, with delivery if you want it.

    Phase 1

    Analysis

    We map acquisition, conversion and sales.

    Phase 2

    Assessment

    Where business is lost and why.

    Phase 3

    Plan

    Prioritised growth levers.

    Growing by luck vs. growing by method

    JudgementBy luckBy method
    AcquisitionWord of mouthA measurable system
    VisibilityYou do not know what worksA clear funnel
    GrowthUnpredictablePlanned
    RiskYou depend on a fewDiversified

    From the map to growth

    How understanding your business turns into more sales

    A map of acquisition and saleshow your clients arrive

    Leaks detectedwhere business is lost

    Prioritised leverswhat to move in order to grow

    More clients and salesgrowth with method

    One of the four audits

    The business audit is the broadest viewpoint within the digital assessment. If you want to go deeper into specific pieces, there is the website audit, the AI & GEO audit and the benchmark.

    And when the assessment marks out the road, the delivery lives in Attract clients and Work better.

    Who it is for

    For industrial SMEs that depend too much on word of mouth and want a more solid, predictable acquisition system.

    Also for those that want to grow but do not know which lever to pull, or who feel they are losing opportunities without knowing where.

    Common mistakes when trying to grow without auditing the business

    The first is trusting everything to word of mouth. It works while it keeps coming, but the day it fails there is no plan B, and building one takes time.

    The second is adding channels without understanding the funnel: opening a LinkedIn account, launching ads or building a new website without knowing where clients are really being lost.

    The third is keeping marketing and sales apart. When they do not talk to each other, leads go cold and nobody knows what became of them.

    And the fourth is not measuring acquisition: if you do not know where your clients come from, you cannot improve what works or cut what does not.

    Signs that you need a business audit

    These symptoms come up again and again in industrial SMEs. If you recognise several of them, this is your starting point.

    • Almost all your clients arrive through recommendation and little else.
    • You do not know how much it costs you to win a new client.
    • You feel you are losing opportunities but you do not know at what point.
    • You want to grow and you are not sure which lever to pull first.

    Why us

    Why get your business audit from induSmart

    Because we look at your whole business, not just the marketing: how you win clients, how you convert them and how you sell, with the logic of the industrial and B2B buyer.

    And because we do not stop at the assessment: if you want, we carry out the growth plan with our own team, measuring in clients and sales.

    Meet the induSmart team →

    We answer your questions

    Frequently asked questions

    How is it different from a marketing audit?

    The marketing one looks at channels and campaigns; the business one looks at the whole funnel, including the commercial and sales side.

    It is a broader, business-level view.

    And from the website audit?

    The website audit goes deep into your site; the business audit looks at the whole model of acquisition and sales, of which the website is only one part.

    They complement each other.

    Is it any use if almost all my clients come by word of mouth?

    Especially. It helps you reduce that dependence and build more predictable acquisition.

    Word of mouth is valuable, but risky as your only source.

    What data do you need?

    Where your clients come from, your website, your analytics and some commercial context.

    We guide you through gathering it without any fuss.

    Does it include my sales team?

    Yes: the sales rep is a key part of the funnel and we take them into account in the analysis.

    We aim to get marketing and sales working together.

    Are you going to tell me to change everything?

    No. We prioritise the few levers with the most impact; sometimes they are small changes.

    What matters is the order, not doing everything.

    What do I get at the end?

    A map of your funnel, the leaks detected and a prioritised growth plan.

    Ready to carry out whenever you want.

    How long does it take?

    Depending on the size and the data, it is usually a matter of weeks.

    The initial assessment is quicker.

    And afterwards?

    You decide: you carry it out yourself or we do it, through Attract clients and Work better.

    No strings attached.

    For what size of company?

    For the industrial SME that wants to grow with method, whatever its starting point.

    We adapt the scope.

    How much does it cost?

    It depends on the scope; the initial assessment comes with no commitment and the full audit is quoted according to your case.

    It is framed as an investment in growth.

    Why work with you?

    Because we bring together a business view, industrial knowledge and our own delivery.

    We do not just tell you what is wrong: we help you grow.

    Keep exploring

    Related services

    Services from the same family that usually go together.

    Digital assessmentWeb / e-commerce auditAI & GEO auditBenchmarkSee all · Consulting

    Do you know where your next client will come from?

    Request your business audit: we map how you win clients and sell, spot where clients are being lost and give you a plan to grow with method.

    • An audit of the whole business
    • With no commitment
    • Assessment and delivery

    Request your business audit

    We will get back to you right away. No commitment.